Accessibility Statement

Last updated: 10 April 2026

MTD Landlord Services is committed to ensuring that its website and application are accessible to as many users as possible, including people with disabilities.

We want our service to be usable and understandable for all users, regardless of technology or access needs.

Scope of this statement

This accessibility statement applies to the MTD Landlord Services website and application.

Compliance status

MTD Landlord Services is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA, due to the known limitations set out below.

Accessibility features

The service includes the following accessibility features:

  • Semantic HTML structure with a clear heading hierarchy
  • Keyboard navigation support across the application
  • Skip links to help users bypass repetitive content
  • Visible focus indicators on interactive components
  • Form inputs associated with labels and accessible error messaging
  • Designed to work with screen readers on key page content and interactive elements
  • Focus management and focus restoration within modal dialogues
  • Sufficient colour contrast for text and key interface components
  • Text alternatives for meaningful images and icons
  • Responsive layouts that support a range of screen sizes and zoom levels

Known limitations

We are aware that some parts of the service are not yet fully accessible.

Current known issues include:

  • Some data table sorting and filtering interactions may not be fully announced to screen reader users
  • Some complex financial forms may require further improvement to screen reader guidance and error handling in certain cases

We are actively reviewing and improving these areas as part of our ongoing accessibility work.

Compatibility

MTD Landlord Services is designed to be compatible with modern web browsers, including Chrome, Firefox, Safari, and Microsoft Edge.

The service is intended to support keyboard-only navigation and accessibility features available in modern browsers.

How we tested this service

This service was last tested on 10 April 2026.

The accessibility review was carried out by MTD Landlord Services as a self-assessment.

Testing included:

  • Keyboard-only navigation checks
  • Automated accessibility testing using axe DevTools
  • Manual review of representative pages and components against WCAG 2.1 AA
  • Checks covering headings, labels, focus order, visible focus, colour contrast, zoom up to 200%, and responsive behaviour

Feedback and contact information

We welcome feedback on the accessibility of MTD Landlord Services.

If you experience difficulty using any part of the service, identify an accessibility issue not listed in this statement, or require information in a different format, please contact us:

Email: support@mtdlandlordservices.co.uk

Support: Visit support

We aim to respond to accessibility-related enquiries within 5 working days.

Ongoing improvement

Accessibility is an ongoing part of the development of MTD Landlord Services. We will continue to review, test, and improve the service as new features are introduced and existing functionality is updated.