Tenant Compliance: tenancies, Right to Rent, deposits, and certificates

Tenant Compliance helps property landlords keep on top of statutory duties: gas, EICR and EPC certificates, Right to Rent checks, deposit protection, and who is living in each let. It is a tracking and deadline tool, not a rent ledger, and it is completely separate from your Making Tax Digital submissions. It is available on the MTD Lite plan.

What Tenant Compliance is

Tenant Compliance is a tool for property landlords that keeps your non-tax obligations in one place. It tracks:

• Tenants and tenancies for each property, including rent amount, payment frequency, and deposit details.
• Safety certificates and registrations per property, such as Gas Safety Certificate (CP12), Electrical Safety Report (EICR), Energy Performance Certificate (EPC), and the relevant nation registration (Rent Smart Wales registration, Scottish Landlord Registration, or NI Landlord Registration).
• Right to Rent checks (England only), recorded per adult occupier.
• Deposit protection, including the scheme (DPS, TDS or MyDeposits) and the key dates.
• The adult-occupier roster, so every adult living in a let can be tracked for Right to Rent.

It works out a status for each item (for example valid, due soon, or expired) so you can see what needs attention, and it lets you attach evidence such as a certificate or check record. Attaching evidence is always optional.

Important: This is a tracking tool, not legal advice. The app shows the same wording on the compliance pages. For the legal detail behind any duty (how often a certificate is needed, deposit deadlines, or who needs a Right to Rent check) check official guidance like gov.uk, or your accountant.

What it is not

Tenant Compliance is a compliance and deadline tracker, not a rent ledger. There is no rent-received log and no rent reconciliation. A tenancy stores only the rent amount, the payment frequency, and the deposit details, so you can record your duties without it becoming an accounting tool.

It is also separate from tax. Nothing you do here is sent to HMRC, and it has no effect on your quarterly updates or your Final Declaration. Your tax figures come from your recorded transactions, not from this tool.

Who can use it

Tenant Compliance is available on the MTD Lite plan, for accounts with property income:

1. You need the MTD Lite plan. It is not part of the Free plan; on Free you see an upgrade prompt instead. See Plans and pricing.
2. Your account must include property income. It is for property landlords, so a self-employment-only account does not show it.

If both apply, Tenant Compliance appears in the sidebar.

Getting started

1. Make sure you are on MTD Lite. If you are on the Free plan, upgrade first. See Upgrading and managing billing.
2. Add at least one property if you have not already, so there is something to track tenancies and certificates against. See Add your first property.
3. Open Tenant Compliance from the sidebar. It opens the Tenants hub at /tenants, which shows a portfolio Compliance overview at the top and a searchable list of tenant cards.
4. Review the Compliance overview to see each property's status at a glance.
5. Add a tenant with the Add Tenant button, optionally linking an initial tenancy to a property in the same step. See Tenancies and tenants.
6. Confirm each property's nation on its compliance page so the correct certificates and registrations are shown. The app never assumes England: you pick the UK nation and click Confirm (a postcode-based suggestion may be prefilled).
7. Record your obligations by clicking Add details on each certificate row, and manage Right to Rent and deposit protection from the tenancy compliance cards. See Right to Rent, deposits and certificates.

If something goes wrong

• Tenant Compliance is missing from the sidebar, or /tenants sends me to the dashboard. Your account does not include property income. It is for property landlords, so a self-employment-only account does not show it in the sidebar and sends /tenants to the dashboard. (Being on the Free plan does not hide it; instead you see the upgrade screen described below.)
• I see an "Upgrade required" screen instead of the tenants page. Your plan is Free. Upgrade to MTD Lite to use Tenant Compliance. See Plans and pricing.
• A property's compliance page only shows a prompt to confirm the nation. Obligations stay hidden until a nation is confirmed, because the app never assumes England. Select the UK nation and click Confirm, and the checklist for that nation appears.
• "This obligation does not apply in this property's nation." The item is not valid for the confirmed nation (for example Right to Rent outside England, or Rent Smart Wales outside Wales). Record only the obligations listed for that nation.

Frequently asked questions

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